ONLINE WARRANTY REGISTRATION      CARE & MAINTENANCE
WARRANTY

 

LIMITED LIFETIME WARRANTY INFORMATION

Sierra limitedly warrants to the original purchaser that guitars manufactured by it shall be free from defects in materials and workmanship for the lifetime of original retail purchaser. This warranty shall not apply to the following components and properties of Sierra guitars: strings, tuning hardware, electronic components, amplifying devices, normal fret wear, and parts not of Sierra manufacture which shall be subject to their individual warranties where applicable. Additionally, tone, because it’s a subjective matter, is not warranted. The obligation of Sierra hereunder is limited to the repair of such product claimed to be defective (through the use of standard materials and processes in effect at the time of repair) f.o.b. Sierra’s place of business provided that: (1) AT PURCHASE THE BUYER COMPLETES AND RETURNS THE ATTACHED WARRANTY CARD FILLING OUT THE REQUIRED INFORMATION THEREON: (2) The Buyer, either in writing or by telephone explains to the Sierra Customer Service department the nature of such defect, and obtains return authorization from Sierra prior to returning the unit; (3) At the Buyer’s expense, the Buyer returns the product claimed to be defective to Sierra; the Buyer is responsible for shipping expenses both to and from Sierra; (4) Sierra shall be satisfied that such defect is not the result of misuse or abuse; and (5) The model number and serial number on both the registration card and the guitar shall not have been altered. Sierra shall perform its warrantyobligations as set forth herein free of charge for labor and materials for one (1) year after the original retail purchase. Thereafter, Sierra shall be responsible for all materials used in the performance of this warranty and the Buyer shall be responsible for all service and labor charges incurred in such performance at standard Sierra labor rates in effect at that time. This warranty shall not apply to products which have been subjected to misuse, negligence, alteration or accident, including exposure to extreme heat, cold or high or low humidity. Sierra shall not be liable for any property damage or for any consequential damages (including loss of use or profits) nor shall Sierra’s liability on any claim for damages arising out of or connected with the manufacture, sale, delivery or use of any goods delivered under this order exceed the purchase price paid therefore. In the event of unexpected loss by fire, theft, or damage of the Buyer’s guitar while in Sierra’s possession such loss shall not be a liability of Sierra in excess of replacement with a new guitar of the same or most similar available style. Excess value (collector’s value) insurance must be carried by the Buyer at Buyer’s expense. The same is true with shipping insurance since many carriers place limits on their liability. Any action for breach of this warranty or any other action under this agreement must be commenced within one (1) year after such cause of action arises. THIS LIMITED WARRANTY IS EXCLUSIVE AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, and all implied warranties, including without limitation any warranty of merchantability or of fitness, are hereby expressly limited in duration to the duration of the limited warranty set forth herein. Some states do not allow limitations on the duration of an implied warranty or the exclusion or limitation of incidental or consequential damages so the above limitations may not apply. This warranty gives you legal rights, and you may also have other legal rights which vary form state to state.

 

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